Apartments
Destroyed by Fire.
In January 2022, a large apartment fire broke out in Northeast Ohio. The fire quickly tore through more than 18 units, leaving almost 30 people displaced.
Devastating Fire Turn to the experts.
GMS Management hired the Sill Adjusting Group so they could focus on their recovery plan while our insurance experts handled their claim.
Overwhelmed Infrastructure
12,400+ simultaneous claims across 7 states, each requiring field inspection, documentation, and adjuster assignment within SLA windows.
Fragmented Data Systems
Legacy software across four separate carrier systems created data silos that slowed payment cycles by an average of 34 days.
Erosion of Trust
Policyholders were receiving no updates for weeks post-event — creating reputational risk and regulatory exposure for our client.
Talent Shortage
The regional adjuster pipeline was exhausted. We needed to rapidly train and deploy 200+ specialists across affected counties.
Devastating Loss
30 residents
displaced
Numerous tenants were displaced by the fire; thankfully, nobody was injured.
The Process
How we built it.
"While I hope to never experience a loss again, such as we had in January 2022, I would never hesitate to contact your firm again to represent us in our settlement negotiations. On that, you can rely."
Ready to Begin?
Your recovery
starts here.
Whether you're managing a single complex claim or a catastrophic multi-state event, our team is equipped to lead every step of the recovery.
About the author
uSkinned