Dayton Phoenix
Group
A tornado caused extensive damage to a massive industrial business in Dayton, Ohio, in May of 2019. The Dayton Phoenix Group's 600,000-square-foot headquarters suffered extreme damage after an EF4 tornado.
Tornado tore roof open, collapsed walls.
Wind speeds up to 170 miles per hour tore the roof from the building, left manufacturing equipment in ruins, and ultimately resulted in the most significant commercial property loss that Sill's public adjusting team has ever been involved with.
Within hours of the storm
Sill's disaster response team met with Dayton Phoenix Group leaders to help them understand the gravity of their situation.
Quick decision by Company Leaders
DPG quickly decided to bring Sill in to help with what would ultimately be a massive recovery effort.
Just days after the storm
Sill's team of building damage and contents experts began to inspect every inch of the property carefully. In the days, weeks, and months ahead, Sill compiled thorough documentation for the structural damage that needed repair.
Negotiations begin with carrier.
Sill carefully negotiated terms with the insurance provider to establish a temporary workspace, some of which was in an offsite facility.
The Evidence
From ruin
to restored
A visual record of every stage — field documentation, active recovery, and final handover. Click any image to expand.
The Transformation
From destruction to recovery.
It took almost three years for the Dayton Phoenix Group to open the doors to a fully remodeled business.
The Process
The insurance claim journey.
The Win
Numbers that
tell the story.
The final settlement amount improved by more than 35% due to our team's involvement. The carrier's initial offer was much lower than what DPG's policy entitled them to.
Total value of insurance claims managed across 7 states, 22 counties, and 4 major carrier platforms over 18 months.
Post-event survey across all policyholders. Up from a 61% baseline prior to our engagement — a 37-point net improvement.
"From day one, our effort was to SAVE OUR JOBS! With the help of Mike Hickle, Don Dragony, Chris Jensen, and Tom Radel, and their support team, we were successful in our endeavor. We had no idea just how difficult dealing with our insurance company would be."
Ready to Begin?
Your recovery
starts here.
Whether you're managing a single complex claim or a catastrophic multi-state event, our team is equipped to lead every step of the recovery.
About the author
Sill Adjusting Group