Valentina Espinosa

With more than 20 years of customer service experience and 6 years in the roofing industry, I bring a strong understanding of both homeowner support and the restoration process. I joined the team in January 2026 in the Scheduling Department, where I helped coordinate inspections and communicate with homeowners. Since then, I have transitioned into the Supplement Department, where I assist with reviewing carrier estimates, identifying missed items, and helping ensure homeowners are properly indemnified. Being bilingual allows me to better connect with and support a wider range of clients, making sure every homeowner feels heard, informed, and confident throughout the claims process.